Privacy Policy

We at BusकोTicket, value the relationship we have with our customers and web site visitors, and are committed to responsible information and handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our web site.

By accessing this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers or 3rd party servers like Google Analytics. Such stored information may not specifically identify you. Please be informed that the same may be used by us for web site traffic analysis or for such other purposes as we may deem appropriate.

If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes. Any personally identifiable information you submit while booking with BusकोTicket.com, will ONLY be disclosed to travel suppliers/operators who are linked to your bookings. We will not disclose, sell, share or in any way reveal your information to any other third party.

BusकोTicket may use your personal contact information like Email, Mobile number to contact, alert information about your travel or any offers from BusकोTicket or partners.

We want you to feel confident about using BusकोTicket.com to plan and purchase your bus tickets, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.

Cookies And Session Data

BusकोTicket uses cookies to personalize your experience on the Website and the advertisements that maybe displayed. BusकोTicket’s use of cookies is similar to that of any other reputable online companies.

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies allow us to serve you better and more efficiently. Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement(s) to you while you are on the Website or to send you offers (or similar emails – provided you have not opted out of receiving such emails) focusing on destinations which may be of your interest.

A cookie may also be placed by our advertising servers, or third-party advertising companies. Such cookies are used for purposes of tracking the effectiveness of advertising served by us on any website, and also to use aggregated statistics about your visits to the Website in order to provide advertisements in the Website or any other website about services that may be of potential interest to you. The third-party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology and is used by all major websites. They may use this anonymous information about your visits to the Website in order to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a User.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. BusकोTicket supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking BusकोTicket cookies may disable certain features on the Website, and may hinder an otherwise seamless experience to purchase or use certain services available on the Website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

Each time you access the Website your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User’s choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any User personally. However, it may be possible to determine a User's Internet Service Provider (ISP), and the approximate geographic location of User's point of connectivity through the above session data

Permission Required For Using Our Mobile Applications

When the BusकोTicket app is installed on your phone or tablet, a list of permissions appears and are needed for the app to function effectively. There is no option to customize the list. The permissions that BusकोTicket requires and the data that shall be accessed and its use is as below:

  • Device and App history:

We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to optimize your travel booking experience.

  • Identity:

This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free experience. It also helps us map email ID’s to a particular user to give you the benefit of exclusive travel offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google+ login.

  • Location:

This permission enables us to give you the benefit of location specific deals and provide you a personalized experience. When you launch BusकोTicket app to make a travel booking, we auto-detect your location so that your nearest city is auto-filled. We also require this permission to be able to help you track your bus with respect to your location.

  • SMS:

If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making a booking and you don’t need to move out of the app to read the SMS and then enter it in the app.

  • Phone:

The app requires access to make phone calls so that you can make phone calls to bus operators, hotels and our customer contact centers directly through the app.

  • Contacts:

If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing tickets or location with your friends. This permission also allows you to select numbers from your contacts for mobile recharges done on the app.

  • Photo/ Media/ Files:

The libraries in the app use these permissions to allow users to save and upload multimedia reviews.

  • Wi-Fi connection information:

When you allow us the permission to detect your Wi-Fi connection, we optimize your bandwidth usage for multimedia uploads.

  • Device ID and Call information:

This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless booking experience.

  • Camera:

This permission is used to capture pictures of the boarding point or bus before the journey. These images can then upload as part of multimedia reviews.

  • Calendar:

This permission enables us to put your travel plans on your calendar.

  • Notifications:

If you opt in for notifications, it enables us to send across exclusive deals, promotional offers, travel related updates, etc. on your device. If you do not opt for this, updates for your travel like booking confirmation, refund (in case of cancellation), etc. will be sent through SMS.

  • Identity:

This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free experience. It also helps us map email ID’s to a particular user to give you the benefit of exclusive travel offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google+ login.

  • Location:

This permission enables us to give you the benefit of location specific deals and provide you a personalized experience. When you launch BusकोTicket app to make a travel booking, we auto-detect your location so that your nearest city is auto-filled. We also require this permission to be able to help you track your bus with respect to your location.

  • Photo/ Media/ Files:

The libraries in the app use these permissions to allow users to save and upload multimedia reviews.

  • Wi-Fi connection information:

When you allow us the permission to detect your Wi-Fi connection, we optimize your bandwidth usage for multimedia uploads.

  • Camera:

This permission is used to capture pictures of the boarding point or bus before the journey. These images can then upload as part of multimedia reviews.

  • Calendar:

This permission enables us to put your travel plans on your calendar.